Universal Rundle toilets are some of the best out there in terms of balancing performance and water usage. Pioneers in their industry, Universal Rundle (UR) was making water efficient 1.6gpf toilets that actually worked well long before water conservation efforts made it mandatory. Add to that some of their truly unique styles and a variety of designer colors and many homeowners would much rather repair than replace their old UR toilet. However, finding toilet model numbers so you can find the right parts can be tricky business – especially with this particular brand.
As always, the place to start is inside the tank. So grab a flashlight and go exploring. Exercise caution when removing the tank lid, as it is fragile and can be easily broken if stepped on or dropped. Inside your tank on the back wall of the tank or sometimes in the very bottom of the tank, you will see a model number stamped or painted on the porcelain.
Typically, for Universal Rundle toilets, you will see a four-digit number starting with a ‘4’. There may be more numbers indicating specific features, or – this is where it can get confusing – more than one model number. Elsewhere in your toilet tank, you should find a date stamp that will tell you when the toilet was manufactured. This can be important because once Universal Rundle was bought by Crane and became Universal Rundle Crane (URC), many of the internal components changed. For example, a Saturn 4012 made in 1987 may use very different components than a Saturn 4012 made in 1992.
Another problem unique to Universal Rundle toilets is that some newer series of toilets re-used a model number from an older series of toilets. The Astoria toilet made after 1995, for instance, has a model number 4470 – the same number that was used for the New Venus series toilets in the 1970s and ’80s. Additionally, be aware that not all tanks may have a model number or date stamp, and sometimes the model number can be difficult to find. In other instances, you may have multiple numbers in various locations.
In these situations, try to compare as much information as you have available with the pictures, parts diagrams, and model numbers we’ve provided to help you find the right parts. If you can find your model number and pretty good idea of what you need, all that’s left is purchasing the parts, but as with most things in life, sometimes it just isn’t that easy.
Please keep in mind that sometimes you simply may not be able to determine your toilet model number and may need to purchase “will fit” replacement parts. If this is the case, we recommend snapping a picture or two of the internal toilet components and grabbing a tape measure. If you’re replacing a fill valve or flush valve, measure from the bottom of the tank to the top of the valve and note that height. There are a variety of “will fit” valves that could potentially work for you, but first you’ll need to be sure it will fit inside your tank at roughly the same water level. Flappers are much easier to replace, as there are so many generic varieties, but trip levers will also need to be measured to ensure the arm is long enough and angled properly so things will flush properly.
Even if you have your model number and aren’t looking for “will fit” parts, it is important to remember that Universal Rundle and Universal Rundle Crane have been out of business for quite a while now, so many of the original parts have been discontinued. Sometimes we are able to offer you OEM repair parts as a replacement, but there are other times where a “will fit” is the only option simply because nobody makes a part exactly like the original anymore.
Now you know pretty much everything we know about finding Universal Rundle replacement toilet parts, but if you’re still confused or need help, please feel free to contact us and one of our top-notch customer service representatives will be happy to help you find what you need. And if you’ve got your parts, but need a little help installing your new Universal Rundle toilet parts, check out our Guide to Toilet Repair for video tutorials, FAQs and answers, troubleshooting help, and more!