Category Archives: Charity

A Few Holiday Thoughts

Example of Christmas packagesDuring the holiday season, we’re bombarded by media messages of how “this is a great gift” and “you can’t go wrong with that” and of course “if you don’t get this, you’re a schmuck” (though not necessarily in those exact words).

We could add onto this by saying “buy the gift that will keep on giving year round – a new low flow toilet will save water (which saves you money) and look impressive wrapped under the tree!” or “if your wallet is empty, but your heart is full, give the gift of time, and take care of all those little honey-do’s to make your sweetie happy this holiday season” or even “these fantastic faucets are so pretty it’s like jewelry for your kitchen!” How about the ultimate guilt trip: “your perfect holiday party isn’t perfect if your faucet is dripping.”

And yes, that’s part of the job every retailer has this holiday season – we all need to convince the public with their wish lists and gift lists that we need to be included in their holiday spending spree. After all, that’s why people are in business, right? To make money?

Well yes, and at the same time, no. Yes, we need to make money to buy more product, pay our fantastic employees, keep our lights on, and all of that sort of stuff. We simply wouldn’t be around if we didn’t. But at the same time, no, because as any dedicated professional can tell you, the belief in the importance of your service is the reason for doing your job to begin with. We believe water is important. Our founder was a plumber, a plumbing instructor, and was/is, quite passionate about his work. Clean water is essential for basic health and wellness – just ask your doctor! Proper maintenance of plumbing systems and fixtures keep the water coming in clean, and going out in predictable and safe ways. Our job is to help you keep your plumbing working properly by providing parts so you can fix what you can, and to also provide the fixtures, filters, pipe, and fittings so your plumber can do what you can’t. Our pleasure is to help you with your dream kitchen or bathroom. Our heart is in our charity work. All of these things are possible by staying in business.

So, as much as you’re probably expecting the standard holiday sales pitch, and naturally, we’d love to have the opportunity to provide you with amazing customer service, right now we’d just like to take a moment and remind you to breathe and to “remember the reason for the season.” Which, by the way, is another great marketing bit, though we’re not using it here as originally intended. What we mean by this is, aside from religious sentiments surrounding the holiday season, there’s also a strong tradition of connecting with family and friends, even if it’s the only time of year you do so (ah, the yearly appearance of the three page family letter from second-cousin Annie).

We hope you have a happy holiday season and encourage you to take time with your friends and family whether surrounded by lots of beautifully wrapped gifts, or simply lots of love. And hey, if you choose to spend time with Grandma by fixing her toilet with parts we shipped right to her door, who are we to complain, right?

Best holiday wishes from your friends at


Giving Back

We believe that helping others is important. We support local and national charities and encourage our team members to volunteer their time. We are dedicated to our community and do our best to embody, both as a company and as individuals, our values of compassion and thoughtfulness.

We understand that not everyone has time or money to support the charities that mean a lot to them, but we all do what we can and how we can. Sometimes support comes in the form of supporting businesses that support a favored charity. A smile or a simple “I admire you” to those who volunteer is always appreciated. Even letting someone else know of a great organization can help.

Our company and our team members are proud to have volunteered, donated monies, or otherwise supported many terrific charities, including:

American Cancer Society
American Red Cross – International Fund
American Red Cross – Local Fund
Big Brothers/Big Sisters
Boy Scouts of America
Boys & Girls Club
Butte County Sheriff’s Search and Rescue
Butte Humane Society
CASA of Butte County
Doctors Without Borders
El Porvenir
Engineers Without Borders
International Red Cross
Peg Taylor Center
Shriners Hospitals for Children
Torres Community Shelter

We continue to support these and other organizations as a company through our Tank Lids For Charity project, and our team members often volunteer their time and expertise. We encourage you to look into these wonderful organizations and others in your area. Get involved, help others, and support worthy organizations that means something to you.

Has a charitable organization made a difference in your life? We’d love to hear about it.